This policy explains what information ROI Development Agency ("we," "us," "our") collects when you use roidevelopment.agency, how we use it, who we share it with, and the choices you have. We keep it plain-spoken on purpose.
Information we collect
We only collect what we need to respond to you and run our business:
- Details you give us directly. When you fill in our contact form, book a call, or message our chat assistant, we may collect your name, email address, company, website, and anything you choose to tell us about your project.
- Booking information. When you schedule a call, our scheduling provider collects the details needed to confirm the meeting (such as your name, email, and chosen time).
- Chat messages. Messages you send to our on-site assistant ("Roy") are processed to generate a reply. We do not use them to build a profile of you.
- Basic technical data. Like most websites, our hosting provider automatically logs standard technical information (such as IP address, browser type, and pages visited) to keep the site secure and running.
How we use your information
- To respond to your enquiries and provide the information or services you ask for;
- To schedule and hold calls or meetings you request;
- To operate, secure, and improve our website;
- To send you information you've asked for, and — only where you've agreed — occasional updates about our services.
We do not sell your personal information, and we don't share it for others' advertising.
Service providers we rely on
We use a small number of trusted third parties to run the site. When you use the relevant feature, your information is processed by them under their own privacy terms:
- Netlify — website hosting and contact-form handling.
- Cal.com — appointment scheduling when you book a call.
- Anthropic — powers the AI chat assistant that generates replies to your messages.
- Google Fonts — serves the fonts used on this site, which may involve your browser contacting Google's servers.
Cookies and tracking
Our site does not use advertising or third-party analytics tracking cookies. Some embedded tools (such as the booking widget) may set cookies that are necessary for them to function. You can control or block cookies through your browser settings.
How long we keep it
We keep enquiry and booking information only as long as needed to respond to you and, where relevant, to manage our working relationship — after which we delete or anonymise it. You can ask us to delete it sooner at any time.
How we protect it
We use reputable providers and reasonable technical measures (including encryption in transit via HTTPS) to protect your information. No method of transmission over the internet is ever 100% secure, but we take safeguarding your data seriously.
Your rights and choices
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to certain processing, or to withdraw consent. To exercise any of these, just email us — we'll help.
Other websites
Our site and blog may link to other websites. We're not responsible for the privacy practices of those sites, so we encourage you to read their policies.
Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we'll revise the "last updated" date at the top of this page.
Contact us
Questions about this policy, or want us to access or delete your information? Email info@roidevelopment.agency and we'll get back to you.